Service · Analytics

Decisions backed by data, every week.

From cost per admission to course outcome attainment, we build the dashboards leadership actually uses.

Marketing strategist walking an Indian institution through a campaign plan

Leadership needs one view from spend to outcomes.

Vice chancellors and boards make decisions on budgets, programmes and academic quality, often with reports that disagree with each other. Marketing reports clicks, admissions reports applications, finance reports fee collection, and academic departments report attainment in spreadsheets prepared for accreditation. Few institutions can say with confidence which channel produced last year’s admissions or which programme’s outcomes are slipping. Decisions then rest on instinct and whoever presents last.

Our analytics practice connects these sources. On the marketing side, GA4, ad platforms and your CRM are joined in Looker Studio dashboards that show cost per application and admission by channel and programme. On the academic side, assessment data feeds student progress and outcome attainment dashboards. We agree definitions with your teams first, so a lead or an admission means the same thing in every report.

The challenge

Common challenges we solve.

Conflicting numbers

Marketing, admissions and finance each report different figures for the same intake.

Manual reporting

Staff spend days each month copying data between spreadsheets for leadership reviews.

Data that sits unused

Rich assessment and CRM data exists but never informs decisions.

What's included

What you get

Marketing attribution

Spend to admission, by channel and programme.

Leadership dashboards

Weekly and monthly board views.

Academic analytics

Progress and outcome attainment.

Data governance

Clean, consistent definitions.

Data dictionary

A shared reference for every metric, its definition, source and owner.

Staff training

Sessions for leadership and teams on reading dashboards and acting on them.

How it works

How we work, step by step.

  1. Discovery & definitions

    Agree the questions leadership needs answered and the definitions behind every metric.

  2. Data connections

    Connect GA4, ad platforms, CRM, ERP and assessment data with consistent identifiers.

  3. Dashboards

    Role-based Looker Studio views for leadership, marketing, admissions and academics.

  4. Review rhythm

    Weekly and monthly reviews with commentary on what changed and what to do next.

Why MSM CampusOS

Why institutions choose us

  • Marketing and academic analytics from one team.
  • Metric definitions agreed before any dashboard is built.
  • Dashboards built on tools your institution owns.
  • Commentary and recommendations alongside every report.
  • Data access controls set by role.
FAQ

Frequently asked questions

Which tools do you use?
Typically GA4, Google Tag Manager, Looker Studio and, where needed, BigQuery, connected to your CRM, ERP and ad platforms. We prefer tools your institution can own and maintain, and we can work with existing BI platforms if you already use one.
Who owns the dashboards and data?
Your institution. Dashboards, data sources and accounts are created under your organisation’s ownership, with our access granted for the engagement. If the engagement ends, everything remains with you and continues to work. We also document how each dashboard is built, so your team or another partner can maintain it.
Do we need an in-house data team?
No. We build and maintain the setup and provide commentary. It helps to have a named owner in marketing and one in academics who can take decisions from the dashboards, and we train them as part of the engagement. As your team grows in confidence, more of the routine work can move in-house.
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